Six Pillars of Protection idn96 Privacy
Every aspect of your data handling is designed to ensure full security, confidentiality, and trust.
Bank-Grade Encryption
All data transmitted between your device and idn96 servers is protected with 256-bit SSL encryption — the same security standard used by leading banks in Malaysia.
No Sale of Personal Data
IDN96 never sells, rents, or transfers your personal data to any third party for marketing purposes. Your data belongs entirely to you.
Malaysian PDPA Compliance
The entire data handling process at idn96 complies with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a user are always protected.
Full Control in Your Hands
You have the right to access, correct, or request deletion of your personal data at any time. The idn96 support team is ready to help you manage your privacy preferences.
Secure Data Storage
IDN96 servers are operated in certified data centers with round-the-clock physical and digital security monitoring, including regular security audits by independent parties.
Marketing Communications Control
You may opt out of receiving marketing communications from idn96 at any time by contacting our support team — no hassle.
Important Note: This Privacy Policy forms part of the idn96 Terms and Conditions. By registering or using the idn96 platform, you agree to how we handle your personal data as described in this document. Please read it carefully before proceeding.
Introduction
IDN96 is an online gaming platform fully committed to protecting the privacy of every member and user who accesses our website and app. We understand that your trust is our most valuable asset, and safeguarding your personal data is our highest priority.
This Privacy Policy details the types of information we collect, how it is used, who it may be shared with, and the security measures we take to protect it. This Policy applies to all users of the idn96 platform, including the website at idn96.fun, a mobile app for Android and iOS, and all related services we provide.
We handle your personal data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. Should there be any significant changes to this policy, we will notify you via email or in-platform notification.
Data We Collect
IDN96 collects various types of personal data depending on your interactions with our platform. The following are the categories of data we collect:
| Data Category | Sample Information | Collection Method |
|---|---|---|
| Personal Identity | Full name, date of birth, MyKad/passport number, selfie photo | Registration & KYC |
| Contact Information | Phone number, email address, residential address | Account Registration |
| Financial Data | Bank account number, bank name, deposit and withdrawal transaction records | Payment Processing |
| Technical Data | IP address, browser type, operating system, device ID | Automatically during use |
| Activity Data | Game history, bets, wins, logins, session duration | Automatically during gameplay |
| Marketing Preferences | Communication preferences, responses to promotions, preferred language | Platform Interactions |
We never collect sensitive data such as your medical information, religious beliefs, or political views. Our data collection is limited strictly to what is necessary to provide you with a safe, high-quality service.
Data Usage Purpose
Your personal data is used by idn96 solely for lawful and transparent purposes. Here is how we use your information:
- Account Management: Creating, verifying, and maintaining your account securely on the IDN96 platform.
- Transaction Processing: Processing deposits, withdrawals, and all financial activities related to your account efficiently and accurately.
- Identity Verification (KYC): Ensuring compliance with legal requirements and preventing fraud, money laundering, and other illegal activities.
- Customer Support: Enabling our support team to resolve complaints, answer enquiries, and provide effective assistance to you.
- Platform Security: Detecting and preventing unauthorized access, fraud, system abuse, and suspicious activity.
- Service Improvement: Analyzing usage patterns to improve platform performance, enhance user experience, and develop new features.
- Marketing Communications: Sending promotional information, bonuses, and exclusive offers — only if you have given your consent to receive them.
- Legal Compliance: Fulfilling reporting and compliance obligations under applicable regulations, including anti-money laundering (AML) laws.
IDN96 will not use your data for any purpose other than those stated above without first obtaining your explicit consent.
Data Sharing with Third Parties
IDN96 takes your data confidentiality seriously. We do not sell, rent, or disclose your personal data to third parties for commercial marketing purposes. However, there are specific situations where data sharing is necessary to deliver a seamless service to you:
- Payment Service Providers: Information required to process your deposits and withdrawals is shared securely with legitimate, certified payment partners.
- Game Service Providers: Basic required account information is shared with third-party game providers that offer content through the IDN96 platform.
- Identity Verification Agency: Your KYC data may be verified through legitimate identity verification service providers to ensure the accuracy of your documents.
- Legal Authorities: IDN96 will disclose personal data if required by court order, legal regulation, or a valid request from a law enforcement agency.
- Analytics Services: De-identified and aggregated data may be used for platform analytics for service improvement purposes only.
All idn96 third-party partners are required to comply with strict data protection standards and may only use your data for purposes specified in binding confidentiality agreements between us.
Cross-Border Data Transfers: If your data needs to be transferred to another country for operational purposes, idn96 ensures equivalent protection is applied through lawful data transfer agreements in compliance with PDPA requirements.
Data Security Measures
IDN96 continuously invests in robust security infrastructure to ensure your personal data is always protected from unauthorized access, leaks, or misuse. The following are the security layers we apply:
256-bit SSL/TLS Encryption
All communications between your browser and idn96 servers are encrypted using the latest TLS 1.3 protocol, ensuring no third party can intercept or read your data in transit.
Two-Factor Authentication (2FA)
We support two-factor authentication for an added layer of security on your account login. Even if someone else knows your password, your account remains secure.
Encrypted Password Storage
Your password is stored in hashed form using the strong bcrypt algorithm. Even IDN96 staff cannot view your password in its original form.
Regular Security Audits
IDN96 conducts penetration testing and security audits by certified independent parties on a regular basis to detect and patch any vulnerabilities before they can be exploited.
24/7 Threat Monitoring
Idn96's automated monitoring system operates around the clock to detect suspicious activity, intrusion attempts, and anomalies that could threaten the security of your data.
Cookies & Tracking Technologies
IDN96 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us recognize you and remember your preferences.
We use four main types of cookies:
- Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
- Performance Cookies: Collecting information about how you use the platform to help us improve site functionality and speed.
- Functional Cookies: Remembering your preferences such as language, region, and display settings to deliver a more personalized experience.
- Marketing Cookies: Used to display ads more relevant to your interests. You may opt out via your browser settings.
You can manage cookie usage through your browser settings. However, disabling certain cookies may affect idn96 platform functionality. For more information, please refer to your browser's cookie management guide.
Your Rights Regarding Personal Data
As a registered idn96 platform user, you hold the following rights regarding your personal data, in accordance with Malaysia's PDPA provisions:
Right to Access
Request a copy of all personal data we hold about you.
Right to Rectification
Correct any inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your data when it is no longer needed for its original purpose.
Right to Restriction
Restrict the processing of your data under certain legally permitted circumstances.
Right to Portability
Receive your data in a machine-readable format for transfer to another service.
Right to Object
Object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, please contact the idn96 Data Protection team via live chat on the platform. We are committed to responding to all privacy rights requests within 30 working days from the date the request is received.
Data Retention Period
IDN96 retains your personal data only for as long as necessary to fulfill the original purpose of collection or as required by applicable law. Our retention policy is as follows:
| Data Type | Retention Period |
|---|---|
| Active Account Data | Throughout the active account period plus 5 years |
| Financial Transaction Records | 7 years (AML legal requirement) |
| KYC Documents | 5 years after account closure |
| Support Communication Logs | 3 years from the date of last interaction |
| Technical Log Data | 12 rolling months |
| Cookie & Session Data | 30 days to 1 year (depending on cookie type) |
| Closed / Inactive Account | Deleted after 5 years of inactivity |
Upon expiry of the retention period, your data will be securely deleted or permanently anonymised using industry-approved procedures. You may contact us for more information on the retention period for specific data categories.
Third-Party Website Links
The idn96 platform may contain links or references to third-party websites or services, including game providers and payment partners. It is important for you to understand that:
- IDN96 has no control over the privacy practices of third-party websites.
- The idn96 Privacy Policy does not apply to those third-party websites or services.
- We encourage you to read the privacy policy of every third-party website you visit.
- IDN96 is not responsible for the content, privacy policies, or practices of any third-party websites.
Changes to This Privacy Policy
IDN96 reserves the right to update or amend this Privacy Policy at any time in line with changes in law, industry practices, or improvements to our services. All changes take effect immediately upon publication on this website.
For significant and material changes, we will notify you via:
- In-account notification on your IDN96 account upon login
- Email to the address registered to your account
- A clear notification banner on the idn96 homepage
Your continued use of the idn96 platform after any changes are published constitutes your acceptance of the latest version of this Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us Regarding Privacy
If you have any questions, concerns, or complaints regarding this Privacy Policy or how IDN96 handles your personal data, our Data Protection Officer (DPO) team is ready to assist you.
You can reach us through the following channels:
Privacy Email
Live Chat 24/7
Contact us directly through the idn96 platform for a prompt response.
We are committed to responding to all privacy-related enquiries within 3 working days. For complaints requiring deeper investigation, such as data access requests or account deletion, the processing period is up to 30 working days.
If you are dissatisfied with how idn96 handles your privacy complaint, you have the right to lodge a complaint with the Malaysian Communications and Multimedia Commission (MCMC) or the relevant PDPA enforcement body.